Call us on 01992 637285 – generally 10am-3pm or answerphone.
Or please use the form below to get in touch.
Opening hours for counselling:
All counselling is by appointment only.
Mon-Friday 8am – 9pm
Saturday 10am – 1pm
Our Broxbourne and Ware counselling centres serve the surrounding towns of Hoddesdon, Hertford, Harlow, Sawbridgeworth, Bishops Stortford, Cheshunt, Waltham Cross, Waltham Abbey, Potters Bar, Cuffley, Goffs Oak, Enfield and Epping as well as other local areas.
We seek to provide a fee structure that is affordable to you and also this enables us to continue to provide offer professional and affordable counselling services to everyone within our community. Our counselling is available from between £15 (or £10 if you receive benefits) an hour. Our counsellor will discuss the fee level with you in line with what you can afford. Please note that the fee will be reviewed annually between you and the counsellor. The fee level may go up at that time by a small amount.
The Broxbourne centre is fully accessible for disabled clients.
The Counselling Centre is located in a suite of offices in The Old Building of the Broxbourne Council’s offices.
From the A10/M25 junction take the A10 north towards Hertford. Take the second exit at the roundabout following the A10 and continue to the next traffic lights with the American Car Wash on your left and a pedestrian overpass. This is about a mile from leaving the M25.
Turn left at these lights into College Road.
From the A10 travelling south turn right at College Road recognisable by the footbridge and the American Car Wash on the diametrically opposite corner.
Go straight across the double mini-roundabout then follow the road round to the right when it becomes Churchgate. The entrance to the car park is then immediately on the right.
The Old Building is at the back of the car park. There is no access from the main entrance to the modern Council offices at the front of the car park.
At the back of the car park are three steps running across the width of the car park. Go up the steps and through the blue doors on the right signposted Huntingdon Suite. Walk straight through the double doors facing you then take the stairs up one floor. There is a lift to the left of the stairs.
The Counselling Centre is the door facing and slightly to the right of the stairs – please ring the bell. (If using the lift turn right out of the lift and the door is the first on the right).
At peak times parking in the main car park can be restricted. If so turn left out of the car park and then left at the double mini-roundabout. There is usually parking available here. Take the pedestrian footbridge over the New River which is a shortcut to the car park.
Satnav users: The EN8 9XA postcode will take you into the car park. We have reports that some satnavs recognise the postcode as being at a different location – please check before leaving.